IT Support (Medan Placement)
Sinarmas Agribusiness and Food
- Medan, Indonesia1/3, Jalan Timor, Gondangdia Kel., Menteng, Medan, North Sumatra (Sumatera Utara), IndonesiaMedanNorth Sumatra (Sumatera Utara)IndonesiaIndonesia
- Full timeFULL_TIME
Expired 3 years ago
2021-06-17T17:00:00+00:00Job closed.
Job Description
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Minimum Qualifications
- Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology or equivalent.
- At least 3 year(s) of working experience as IT Support.
- Prior experience in tech support, desktop support, or a similar role.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Full-Time position(s) available.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Belawan
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About Sinarmas Agribusiness and Food
Sinar Mas Agribusiness and Food adalah perusahan agribisnis terkemuka dari hulu ke hillir mulai dari penanaman pohon kelapa sawit bersama petani, hingga memproduksi makanan dan energi untuk kebutuhan hari ini dan masa depan.
Secara global, bisnis minyak sawit kami beroperasi di bawah naungan Golden Agri-Resources (GAR). Bersama-sama, kami mengelola produksi dari hulu ke hilir dengan prinsip keberlanjutan sebagai nilai utama yang kami yakini.