UX Researcher  


  • Jakarta Pusat, Indonesia
    9, Jakarta Pusat 10350, Indonesia
    Jakarta Pusat
    DKI Jakarta
  • Full timeFULL_TIME

Recruiter was hiring 21 hours ago

Job closed.

Job Description

  • Plan and execute research initiatives to collect insights into user behavior by exploring both UX research (to understand users’ experience in using a product) and conducting market research (to understand the market landscape for a certain product or brand). You'll also be expected to run product research, mainly through competitive benchmarking.
  • Employ various research methods ranging from surveys and in-depth interviews to usability testing and contextual study. Your creativity and critical thinking matter in this role because you have the opportunity to choose the best method to get valid and reliable insights for your research purpose.
  • Synthesize data, develop conclusive and actionable insights in a report, and deliver product improvements suggestions based on your insights. You will also lead finding presentations and facilitate brainstorming sessions with other teams.
  • Collaborate closely with different teams in each project (mainly product, ui/ux design, business development, and marketing) to provide impactful insights for their decision-making process. You will also monitor how your insights are implemented in the product, design, or business development.
  • Identify and understand the company strategies and direction and contribute by seeking relevant insights into user needs and market trends.

Minimum Qualifications

  • Passion for insights. You have the high enthusiasm to run primary data collection and analysis by empathically talking to users, formulating surveys, and other methods.
  • 2 years of experience in product, UX, or market research is a must
  • Experienced with the latest research tools: remote testing tools, CRM tools, repository tools, quantitative tools, etc.
  • Experience working with design tools (such as Figma, Typeform, Amplitude, etc.)
  • English proficiency, both verbally and written
  • Have excellent storytelling ability and presentation skills
  • Able to work independently with minimum guidance

Perks and Benefits

  • Work from HomeWork from Home
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Sinarmas Land Plaza Tower 2, Thamrin, Jakarta Pusat
1 opening

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About SehatQ

SehatQ, Asisten kesehatan keluarga Anda SehatQ diluncurkan pada November 2018 oleh PT SehatQ Harsana Emedika. Profil Perjalanan kesehatan dimulai dari pencegahan, pengobatan ketika sakit, dan perawatan setelah sembuh. Kebutuhan masing-masing individu bergantung kepada riwayat keluarga, lingkungan tempat beraktivitas, dan kondisi individu tersebut. Sebagai startup teknologi di bidang kesehatan, SehatQ didirikan untuk memudahkan pengguna mengambil keputusan-keputusan yang terkait kesehatan. Untuk mewujudkan hal ini, SehatQ menyiapkan informasi kesehatan dengan referensi jelas dan kredibel, menyediakan platform komunitas bagi pengguna untuk bertukar informasi dan saling mendukung dalam perjalanan kesehatannya, dan menghubungkan pasien dengan tenaga medis maupun penyedia layanan kesehatan. Produk Produk SehatQ terdiri dari portal informasi dan layanan kesehatan dan aplikasi berbasis Android dan iOS SehatQ. Fitur SehatQ menyediakan rekomendasi kesehatan sesuai kebutuhan individu. Fitur unggulan SehatQ meliputi: 1. Jurnal kesehatan pribadi (Personal Health Records) mySehatQ untuk mengelola data kesehatan keluarga 2. Telekonsultasi dengan tim dokter SehatQ 3. Berita kesehatan terbaru 4. Database penyakit, obat, dan prosedur/tes kesehatan 5. Infografis, animasi, dan video penjelasan yang mudah dipahami 6. Forum diskusi dengan dokter dan komunitas 7. Tool kesehatan interaktif 8. Database fasilitas kesehatan dilengkapi dengan sistem perjanjian

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