Technical Support Representative

Sakura Asian Business of Manpower Inc.


Preferred Educational Attainment
Graduated from high school
Posted
3 months ago
Application deadline
in 23 days
Recruiter responds
10% of the time
Recruiter last seen
16 days ago
Industry
Human Resources
Employment Type
Full time
Salary
21,000.00 - 21,000.00 PHP per month
Office Address
Alphaland, 30th St. corner 1st Ave. Bonifacio Global City, Makati, Metro Manila, Philippines
Minimum Qualifications:
Graduated from high school
  • At least a high school graduate
  • With good communication skills
  • Computer literate with good web navigation skills
  • Must be confident
Job Description
  • Will handle billing and inquiries regarding the account
  • Will deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Will interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
  • Will gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
  • Research required information using available resources
  • Follow standard processes and procedures
  • Identify and escalate priority issues per Client specifications
About Sakura Asian Business of Manpower Inc.
Sakura Asian Business of Manpower (SABM) Inc. is a Philippine-based company built on the following principles: “One size does not fit all.” and “Teach man to fish and you will feed him for a lifetime.” SABM Inc. began out of the desire to bring quality over quantity to the Business Processing Outsource (BPO) because one size does not fit all -- meaning, not everyone could be part of the industry just because they can speak English. At the same time, it began to give a brand-new start to people, helping them land jobs and have the opportunity to improve the quality of their lives since if you teach a man to fish, you will feed him for a lifetime. SABM Inc. has been established with the objective of providing the best quality of candidates who best fit the needs of the clients as well as helping people be employed to the most suitable job for them. We fully understand the unique needs and culture of the business as well as the needs of those people who are looking for the best career opportunities. We are entirely committed in serving as a link to meet each other’s needs at the most reasonable cost. Therefore, we carefully select candidates from our pool and scrutinize them based on the client’s profile requirements. Furthermore, we can recruit for a broad range of positions from the entry/agent level up to the executive level and for small professional businesses up to large multinational companies and for different industries including but not limited to BPOs, IT, and among others.


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