Application Associate SQL | Data Feeds  

The Role: Application Associate, SNL Feeds Product Specialist

The Location: Makati

The Team: Data Feed team focuses on the data delivery channel for the legacy SNL Data that is published via FTP which our clients load on to their own Business Intelligence tools. Spread across Pakistan, India and Philippines, the team caters to a wide array of global clients who are looking to integrate the Data Feed into their systems to turn information to actionable insights so that they spend more time conducting analysis and less on retrieving data.

The Impact: As the face of the organization, your regular day requires you to answer client queries regarding the structure and mechanics of the vast array of Data Feed packages. You’ll need to troubleshoot to figure out what the client needs to know, test updates periodically on the Data Feed platform. Mediating between Sales team and client-side business users to explain the dynamics of the Data Feed platform.

What’s in it for you:

• Sharpen your professional and social skills while interacting with development teams of major organizations.
• Develop your industry knowledge by working with our diverse client base at various financial institutions, government organizations and Universities located across the globe.
• Get a chance to collaborate with different functions in the organization; sales, content, product management.
• Be a part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities.

Responsibilities:

• Provide client support via phone, email and other mediums
• Make suggestions in regards to product usability, presentation, and data quality
• Assist sales representatives in ensuring clients understand the dynamics of using SNL Data Feeds.
• UAT on SNL Data Feed product releases.
• Maintain product documentation of all Legacy SNL Data Feeds.
• Work with Senior Associates on projects which improve and develop Data Feeds and SNL data over XpressFeeds

What We’re Looking For:

Basic Qualifications:

• Minimum of a Bachelor's/College degree in Computer Science, Computer Engineering.
• Intermediate understanding of SQL language.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multitask effectively.
• Team-player mentality with strong collaboration skills.
• ·Flexible to changes in a rapidly evolving environment.
• Open to working on a night shift
• Open to a hybrid work setup