Sr. Specialist, Client Analytics  

The Role:
As a Sr. Specialist in Client Analytics, you will be responsible for creating, maintaining and reporting analytical, informative and actionable insights to the Finance and Commercial organizations that drive productivity.

The Location: Makati City, Philippines

The Team: We are a truly global team with presence in United States, Pakistan, Philippines and India. You, along with your counterparts will be conceiving, building and maintaining insightful reports and work on projects that impact the whole commercial organization.

The Impact: The Client Analytics team provides actionable insight from commercial data in order for stakeholders to make informed decisions. Our stakeholders include Finance, sales and relationship management, commercial operations, marketing and senior leadership.

What’s in it for you:
Our Company prides itself on being an equal opportunity employer and results faced meritocracy. We set high standards and value accountability for all. At the same time, we seek to identify and reward extraordinary performance with growth opportunities. Based on planned growth & initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team.

Responsibilities:

• Use and transform commercial and Finance data to produce descriptive, predictive and prescriptive analyses.
• Presenting information and insights using data visualization techniques.
• • Working with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Coordinate with different functional teams to implement models and monitor outcomes.
• Keep existing Sales & Client Services reporting up to date on an annual, monthly, weekly, and daily basis with emphasis on both efficiency and accuracy
• Conceive, plan and lead projects in line with department’s current and future strategy
• Manage/assist complex commission payment process
• Manage, organize, clean up (LEAN) and improve all existing reports significant to the business
• Own, produce and lead ad hoc projects requested by Commercial or Finance orgs
• Perform and understand data pulls and analysis from various sources. (Salesforce.com, SQL, etc.)
• Answer reporting, data and workflow questions from stakeholders. Communicate the significance of reports with an understanding of what drives success at S&P Global
• Work with finance, subscriptions, OE&U, and product operations to sync reporting efforts across departments.
• Proactively identify gaps and errors in reporting and work towards improving those areas

What We’re Looking For:

In order to succeed, the individual should have:

• At least 1-2 years experience in sales analytics/ big data/ predictive modeling
• Proficient in R/Python for analytics with proven track record of predictive and prescriptive analytics
• Knowledge of statistical concepts with ability to do both quantitative and qualitative analyses
• Knowledge of Einstein Analytics (by Salesforce) is a plus
• Intermediate to advanced Excel knowledge (complex formulas, pivot tables, charting, power tools)
• Familiarity with Salesforce is required
• Intermediate to advanced research and analytical skills
• Excellent verbal and written communication skills
• Ability to work with multiple stakeholders, globally
• Ability to work both independently and lead projects as well as a team-member
• Positive work attitude
• Ability to work under pressure
• Critical thinking skills
• Willingness to work in the night shift