Retail Store Supervisor

Roma 1989 Corporation

  • Quezon City, Philippines
    Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • 15,000.00 - 20,000.00 PHP / monthPHP15,000.0020,000.0015,000.00MONTH
  • Full time
Posted 3 months ago and deadline of application is on 29 Nov
Recruiter was hiring 9 hours ago

Retail Store Supervisor

Roma 1989 Corporation

Job Description

  • Joins strategic planning sessions at the head office and reports to management regarding her assigned branch;
  • Attends the monthly sales meetings at the head office;
  • May be assigned to lead more than 1 branch;
  • Makes sure customer service is excellent;
  • Responsible for training sales receptionists in the branch;
  • Must have excellent product knowledge and education;
  • Responsible for leading sales team into reaching their sales quotas;
  • Ensures that the branch meets or surpasses the sales quotas;
  • Assists and answers questions of customers and makes sure sales team answers properly;
  • Makes sure the branch is organized, clean and secure;
  • Protects the inventory and the store's interior and exterior;
  • Does cashier work and credit cards transactions; computes for discounts;
  • Files all branch documents properly;
  • Sends daily/weekly/monthly reports and files to the head office; makes sure there are no mistakes by double checking
  • Handles the store's petty cash fund and report;
  • Makes sure sales deposits are done completely and on time;
  • Must report all code of conduct/rules and regulations violations of her/his team to the HR so that memos can be issued;
  • Assists customers in the store;
  • Does in-store jewelry engraving and cleaning;
  • Properly relays current store promotions/sales to customers;
  • Reconciles all sales (Credit Card, Debit Card, Cash) at the end of the day;
  • May deposit revenue to the bank;
  • Visits mall admin for permits or marketing requests;
  • Collaborates with marketing department for store promotions and events online and offline;
  • Displays the inventory in an organized manner in the showcases;
  • Counting of inventory at least 4 times a day;
  • Organizes, cleans and protects/guards the inventory and the store's interior and exterior;
  • Follows the Management and the company's rules and regulations;
  • Familiarizes ones self in the software programs of the company such as POS machines;
  • Familiarizes ones self with all possible answers to customer questions;
  • Attends occasional head office meetings and seminars outside of the assigned store;
  • May be re-shuffled to other branches;
  • Will fill in for branches that are undermanned as needed;
  • In-charge of frisking other Sales Specialists or Auditors when they step out of the store;
  • Other tasks assigned by management.

Minimum Qualifications

  • Female or Male
  • Preferably a college graduate of any business or marketing course
  • Preferably with 1-2 years work experience in sales
  • Strong communication and sales skills with above average English communication skills (oral and written)
  • Must have good physical appearance, hygiene and pleasing personality
  • Excellent leadership skills; ability to lead the sales team in reaching targets
  • Must be a good team player while being able to follow rules, regulations and instructions from the Management Team and the head office
  • Good attendance; tardiness and absences are frowned upon
  • Computer literate (MS Office Excel, Word, Powerpoint and Email)
  • Strong attention to details and always alert for security of inventory
  • Must be willing to be re-shuffled in Branches within Metro Manila as this will surely happen
  • Willing to work in the following Branches:
    • SM Mall of Asia
    • Ayala Malls Manila Bay
    • SM Megamall
    • The Podium Mall
    • Ayala the 30th
    • Ayala Vertis North
    • SM Fairview
    • SM San Mateo
    • SM East Ortigas

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances

Required Skills

  • Salesforce
  • Sales and Marketing Knowledge
  • Closing Sales

Preferred Courses

  • Business Administration

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Quezon City, Metro Manila, Philippines
Retail Industry
3 openings

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About Roma 1989 Corporation

Roma 1989 Corporation is a Philippine company that owns and manages two (2) retail jewelry brands in the names of GEMLINE and RAM Jewelry. The company's head office is located at the country's central business district, Makati City. Gemline is a fine jewelry brand offering affordable gold jewelry with semi-precious and precious stones. It has 3 stores located at SM Fairview, SM San Mateo and SM East Ortigas. Gemline also has an online store which is RAM Jewelry offers high quality silver jewelry with semi-precious and precious stones. It has 6 stores located at the SM Megamall, SM Mall of Asia, the Podium, Ayala Malls the 30th, SM Fairview and Eastwood Mall. It will be opening 2 more stores in 2019 at Ayala Manila Bay and Ayala Vertis North. RAM jewelry also has an online store which is Both brands are known to be always up-to-date with the latest styles, designs and made with the latest jewelry technology.
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