Vacancy
1 opening
Preferred Educational Attainment
Graduated from college
Posted
8 days ago
Application deadline
in 19 days
Recruiter responds
0% of the time
Recruiter last seen
2 hours ago
Industry
Business Process Outsourcing
Employment Type
Full time
Office Address
BA Lepanto Building, 8749 Paseo de Roxas, Makati, Metro Manila, Philippines
Minimum Qualifications:
Graduated from college
  • Most important: a willingness to learn and a knack for motivating teams
  • 3-5 years of general work experience, ideally in management/sales/customer service
  • Recruitment or team building experience
  • College graduate
  • Proficient in written and verbal English
  • Willing to work night shifts to match U.S. business hours
  • Experience working for a tech startup is a big bonus, but not required
Job Description

We are a cutting-edge Silicon Valley startup in California, and we’re looking for an energetic and analytical applicant to manage & grow our FIRST customer success team. We’re motivated, growing quickly, and seeking bright candidates looking to learn quickly.

Contractors.com matches contractors to projects, locally and within minutes. We’re bringing transparency, speed and love to the home improvement space. Finding a contractor (plumber, electrician etc.) is an often frustrating process! We’re here to change that.

You are responsible for the team’s success, and to ensure our customers receive the best-in-class, speedy and loving service. Join us in our quest to bring justice and innovation to one of the largest industries in the United States, and very soon, the entire world.

What do we believe?

  • All human beings are equal
  • Truthfulness is the foundation of all human virtues
  • Our purpose in life is to contribute to the betterment of the world (somehow, someway)
  • Stakeholders not shareholders: customers, team members, partners, etc.

Attitude

  • You bring passion and enthusiasm to the work you do
  • You have a great work ethic - you get the job done
  • You see challenges as opportunities for growth and learning
  • You see the team as an interdependent whole: individual wins = team wins
  • You have a humble posture of learning
  • You always look for win-wins: if our contractors are succeeding, so are we!

Responsibilities

  • You deliver on our Service Level standards
  • You set and exceed monthly KPIs
  • You understand the strategy and goals of the Contractors.com business
  • You understand the product and CSR dashboard
  • You hire, inspire, empower and oversee the entire team
  • You problem solve for our customers
  • You represent the Contractors.com brand everywhere you go

About One Planet Ops - Manila
Meet One Planet Ops We operate several large Internet-focused businesses while our investments cover a broad spectrum across the tech world. Our largest operating business is BuyerLink.com, the leading online marketplace for the acquisition of locally-targeted consumer demand in the automotive, real estate, and home improvement industries. MerchantCircle.com is our second largest operating company and the largest online network of local business owners in the United States. BuyerLink.com, a division of One Planet Ops, seeks talented individuals with diverse backgrounds and abilities to join our team. At BuyerLink.com, we value our employee’s contributions and are committed to our team member’s professional development and personal success. BuyerLink.com is an equal opportunity employer. We prohibit discrimination of any person employed by or seeking employment with us on the basis of race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state or local statutes.


People who applied to this job also applied to
Recruiter was last seen 23 minutes ago 
Hiring until 21 Jan
Recruiter was last seen 2 hours ago 
Hiring until 27 Dec
Recruiter was last seen 5 days ago 
Hiring until 26 Jul
Recruiter was last seen 2 hours ago 
Hiring until 30 Dec
Recruiter was last seen 6 days ago 
Hiring until 20 Nov