Customer Service Supervisor

Our Lady of Lourdes Hospital

5 openings
Preferred Educational Attainment
Graduated from college
2 months ago
Application deadline
in 5 days
Recruiter responds
57% of the time
Recruiter last seen
an hour ago
Health and Medical
Employment Type
Full time
Office Address
46 P. Sanchez St., Sta. Mesa, Manila, Manila, Philippines
Minimum Qualifications:
Graduated from college
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Has Pleasing Personality
  • Graduate of 4 year course
Job Description
  • Customer service supervisors essentially look after a team of staff, ensuring they give good customer service, turn up on time and are generally doing their job properly.
  • Delegating tasks
  • Monitoring the team’s performance
  • Assisting the team by performing the tasks with them
  • Helping with training and development
  • Completing paperwork (yes, there’s always admin to do)
  • Handling complaints (from both staff and customers)
About Our Lady of Lourdes Hospital
For 68 years, Our Lady of Lourdes Hospital Manila (OLLH) has been one of the country’s top medical institutions. In 2010, the Servarum Spiritus Sancti (SSpS) entered into a 20-year lease with East Manila Hospital Managers Corp. (EMHMC), a subsidiary of Metro Pacific Investments Corp. Since then, EMHMC has achieved and expanded to becoming a tertiary hospital with 182-bed capacity, equipped with the latest medical technology, and the honor of being PhilHealth’s Center of Excellence in Healthcare. In 2015, EMHMC’s 5th Anniversary, OLLH – EMHMC simultaneously unveiled and launched its newest hospital wings and patient centers to cater to the needs of the growing number of patients. Specialized wings were built and redesigned for quick recovery with the hospital’s new St. Martin Pediatric Wing, St. Jude Internal Medicine Wing, St. Therese Maternity Wing, St. Anthony Medical Wing, and St. Vincent Surgical Wing. The Hemodialysis Center was also launched with a 27-seater treatment facility, equipped with the most advanced technology, boasting the newest hemodialysis machines and on-line hemodiafiltration machines, operating with double-pass reverse osmosis, passing the standards of the Department of Health. While the Oncology and Hematology Unit were rebuilt to give its patients a more vibrant and cozier feel as they undergo treatments. As OLLH – EMHMC continues its journey to transformation, the patients and every family are assured to experience service excellence, promoting holistic healing across generations.

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