Customer Experience-Moka Fresh

Moka

  • West Jakarta, Indonesia
    Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia, West Jakarta, DKI Jakarta, Indonesia
    West Jakarta
    DKI Jakarta
    Indonesia
  • Full time
Posted a month ago and deadline of application is on 30 Mar
Recruiter was hiring 32 minutes ago

Customer Experience-Moka Fresh

Moka

Job Description

  • Take orders from Moka merchants on WhatsApp, call and put them in the tracker.
  • Coordinate the order between the supplier and the customer.
  • Solve problems from the customers.
  • Help find the ingredient prices from the merchants to make sure that we serve the cheapest rates
  • Maintain relations with the customers
  • Remind the customers for the payment

Minimum Qualifications

  • Having Telemarketing Experience and/or Customer care experience
  • Having experience coordinate with supplier and customer
  • Attention to detail
  • Excellent oral and written communication skills
  • Ability to learn new technologies quickly
  • Self-motivation to achieve set targets and goals

Perks and Benefits

  • Flexitime Flexitime
  • Medical / Health Insurance Medical / Health Insurance
  • Free Lunch or Snacks Free Lunch or Snacks

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.mokapos.com/

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About Moka

We are the fastest-growing SaaS startup in Indonesia. We want to make POS accessible to everyone, and empower local businesses to grow. At Moka, we believe in values, not rules. We believe that it’s not about the suits or the time check-ins, but it’s about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem. If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.