US Healthcare - CSR | BGC  

MicroSourcing is looking for Chart Retrieval Specialist for our US Healthcare Account in BGC.

Responsibilities:

• Provide problem resolution and deal with irate customers
• Work under stress and adapt to change
• Flexible as schedule changes may occur due to call volume and/or staff size
• Rrespond to clients objections and effectively schedule the receipt of medical records
• Give full presentation over the telephone and provide offices with all required information
• Balance productivity for required phone contacts and complete required administrative work (i.e. manual faxes, requests for mail labels for medical offices, documenting and returned voicemails/e-mails)
• Acknowledge and respect confidential information
• Prioritize tasks based upon project objective goals for completion

• Bachelor’s Degree, preferred; or at least 2 year college degree or level, required
• NO EXPERIENCE REQUIRED FOR 2 YEAR UNDERGRADUATES!
• Highschool and SHS Graduates are welcome to apply (Must have at least 6months BPO experience)
• Must be upbeat, self-motivated, energetic and detail oriented with the ability to schedule own assigned offices
• Must be computer literate with ability to work within multiple web/windows-based systems and type minimum 30WPM
• Experience with Adobe Acrobat is helpful but not required
• Working knowledge of Microsoft Excel (ability to sort and add text to cells)
• Must be amenable to work in BGC for Shifting Schedule
• Open to fixed-term contract of 1 month

| 30K