Customer Service Representative (CSR)
MicroSourcing
- Quezon City, Philippines1880 Avenue Building, Quezon City, NCR, PhilippinesQuezon CityNCRPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-02-08T16:00:00+00:00Job closed.
Job Description
Responsibilities:
- Responding to inbound Internet leads by phone and email with the goal of scheduling sales appointments.
- Confirming all sales appointments and rescheduling missed appointments
- Providing adequate and accurate vehicle information to prospects
- Utilize CRM system to record all work completed, as well as assist managers and sales associates with the input of new information
- Communicates consistently with BDC manager and reports all activity to them
- Participating in on-going training
- Other duties as assigned
- Handle customer concerns in a timely and appropriate manner
Minimum Qualifications
- At least 2 years of relevant experience in Sales, Collections, Customer Service
- Willing to work in Eastwood on a night shift schedule
- Positive energy and an enthusiastic demeanor
Perks and Benefits
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 1880 Avenue Building
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About MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.