Administrator for a UK Account
MicroSourcing
- Quezon City, Philippines6th floor, 1880 Avenue Building, Quezon City, National Capital Region, PhilippinesQuezon CityNational Capital RegionPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-10-09T16:00:00+00:00Job closed.
Job Description
MicroSourcing Philippines Inc. is currently hiring for an Administrator for a UK Account (Out of Hours)!
Our client is an organization that specialises in recruiting and supplying highly qualified, experienced medical professionals for permanent, contract and temporary positions in the NHS and private healthcare organisations in the England, Scotland and Wales.
WHAT'S IN IT FOR YOU?
- Competitive Salary
- HMO coverage as early as Day 1 of employment plus 1 FREE Dependent
- Incentives
RESPONSIBILITIES AS AN ADMINISTRATOR:
- To work their shift to handover to UK team to maximize on our time constraints.
- Work hours may vary depending on the business need to address OOH requirements
- Downloading of Self Bill backing reports to process timesheets (OOH)
- Able to answer and provide payroll queries during out of hours time
- Be able to investigate on payroll disputes/pay queries from candidates
- Attend to Out of Hours inquiries:
- Fill in Shifts for Clients calling or through email
- Calling candidates to fill in shift requests of any clients
- Create tracker to ensure all done during OOH is covered
- Candidates calling to cancel shifts
- Call Clients and notify of any cancellation from candidates
- Call consultants to inform about cancellation
- Relay last minute changes with replacement of candidates to clients for those who cancelled.
- Ensure Jobscience is noted with comments, tasks are assigned and emails are sent out.
- Send out Reports every end of day detailing Did not Attend, Cancellation and Lateness
- All other duties assigned may include, sending of survey at night for unresponsive clients/candidate based on report sent by Customer Service Team.
Minimum Qualifications
- Willing to work shifting Days and hours based on requirement of the company (No fixed Offs)
- Must have strong Customer Service Relations and Sales Recruitment Background
- Excellent Communication Skills both Written and Oral in English.
- Assertive, Goal Driven, Strong willed
- Can handle multiple tasks and still able to hit targets.
- Must display a level of maturity at work when provided by positive/negative feedback from Supervisor and Manager
- Can articulate himself well to candidates during queries
- Willing to work in Eastwood
Out of Hours
Required Skills
- Creative Thinking
- Clerical Skills
- Attention to Detail
- Customer Service
- Critical Thinking
- Data Management
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Always
- Office Address
- 1880 Avenue Building
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About MicroSourcing
MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career
Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment.
WHY JOIN US?
MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.
We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.