Head of Seller Engagement | Marketplace  

Reporting to Chief Operating Officer, you will beresponsible for:

• Seller communications and community development
• Ensuring consistent Lazada communications on all EDMs, seller communication channels, websites, and platforms…etc
• Developing engagement of seller base into online and offline communities (answering each other questions, sharing best practices, success, activities…etc)
• Motivating seller external promotional activities and improve overall Lazada social media “noise”
• Working closely with the category management and equip them with communication tools to engage with whole seller base.
• Organize continuous collection of seller feedbacks to always improve further systems and processes
• Platform branding and PR
• Developing marketing and branding strategy for Lazada marketplace, including both online, offline marketing and events
• Leading engagement and strengthen partnerships with public stakeholders to establish strong ecommerce ecosystem and business development opportunities for sellers
• Ensuring that best-in-class project management practices are deployed to deliver all brand communications within strategy, budget and deadline

To excel in this position, you will be required to have:

• At least 4-5 years of online marketing experience and/or professional experience in various marketing roles in a managerial capacity
• A Bachelor's degree in Business, Marketing, Economics, Industrial Engineering or other related disciplines.
• Excellent communication skills (written and verbal)
• High energy, self-motivation & ability to thrive in a fast-paced start-up environment
• Project management skills and good knowledge in Microsoft excel
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
• Results driven & customer focused attitude