Job closed.
Job Description
As Account Manager at Lamudi, you are at the true core of our operations. Our goal is for every client to work with Lamudi over her/his entire professional real estate lifetime - and you shall make sure it will be this way by providing the best level of customer service.
Your mission is to ensure that Lamudi clients stay our clients for their entire time as a professional in real estate.
Responsibilities:
- Client onboarding and training in the usage of the website (through phone)
- Assisting in the (re-) collection/updating of clients' property listings
- Monthly touchpoint/call with each client to ensure top customer service level
- Ensuring all client concerns & complaints are addressed and ideally solved within 24 hours of the complaint
- Ensuring up to date payments of all clients
- Administration of all activities + results in Salesforce & other trackers
Minimum Qualifications
- Very strong communicator both in written and verbal skills (particularly over the phone)
- Good at building + maintaining relationships
- Very strong sales & negotiation skills
- Fluency in spoken & written English
- Well-organized and structured working style
- Team Player
Perks and Benefits
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Other
- Commission
- Rice subsidy
- Communication allowance
Required Skills
- Telephone Skills
- Relationship Management
- Presentation Skills
- Sales and Marketing Knowledge
- Attention to Detail
- Customer Service
- Time Management
Preferred Courses
- Business Administration
- Entrepreneurship
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Unit 32AD BPI-Philam Life Makati, 6811 Ayala Avenue Makati City 1226, Philippines, Makati, Metro Manila, Philippines
About Lamudi
Lamudi.com.ph is the leading real estate platform in the Philippines. We offer sellers, buyers, and renters a secure and easy-to-use platform to find or list properties online. By connecting developers, real estate agents, and private owners with property seekers, Lamudi Philippines helps individuals find their ideal house, condominium, lot, or commercial property whether for personal use or for investment purposes. Our dedicated team aims to empower consumers by providing them over 160,000 listings to choose from, and by supplying the most relevant and up-to-date information in the real estate market today through our Journal, Trend Reports, The Outlook: Real Estate Conference, and Roundtable Series.Lamudi.com.ph is the leading real estate platform in the Philippines.