Collections Specialist
John Clements Consultants Inc. (Professional Staffers Division)
- Makati, Philippines2/F RCI Building 105 Rada St. Legaspi Village, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Conducting the first collection calls towards customers in a structured way (SAP worklist supports)
- Requesting promises to pay from customers as part of the collection calls and recording the given promises into SAP
- Recording invoice disputes into SAP as they arise as part of the collection calls.
- Initiating the dispute management workflow by dispatching the recorded disputes to the other business responsibles in the organization for resolution (resolution at root cause)
- Coordinating the dispute resolution process to ensure that the dispute resolution happens in the right place in the organization (resolution of the invoice disputes is not an activity for Collection Specialist)
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and interpersonal skills;
- Excellent problem-solving skills; keen to details and organize
- Knowledge and experience in SAP is a must
Required Skills
- Attention to Detail
- Customer Service
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 2/F RCI Building 105 Rada St. Legaspi Village, Makati City, Makati, Metro Manila, Philippines
About John Clements Consultants Inc. (Professional Staffers Division)
Professional Staffers has a wide range of solutions for clients and candidates. We take pride in providing unrivaled services to various multinational and respected client companies, whom we have served for over 40 years.
Being a client of John Clements’ Professional Staffers Division entails so much more than availing of a recruitment service. We prioritize finding the most suitable individuals and teams for your company, evaluating the strengths and capacity of each potential candidate, and molding professionals to become competent and prepared to meet the highest corporate standards. With our background and expertise at large-scale staffing, we guarantee that every candidate is screened and assessed to fit your company perfectly. You’ll also be part of a big community of clients, get an inside look at current and foreseeable job trends, and enjoy a lasting partnership with our team of talent acquisition champions.
As a candidate under Professional Staffers, you are connected to a world of employment opportunities in a wide range of industries, both within the country and overseas. You will be supported by a pioneer in the industry, and expertly guided through the entire recruitment process. Allow us to be your guide along this epic and memorable journey, and rest assured your career is in very good hands.