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E-Commerce Assistant  


  • Mandaluyong, Philippines
    3rd floor, 338 Shaw Boulevard , Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Posted 3 months ago and deadline of application is on 11 Apr

Recruiter was hiring a day ago


Job Description

  • Support the e-commerce team in managing product listings, descriptions, and pricing on Shopify online platform
  • Monitor and assist in order processing, fulfillment, and shipping coordination to ensure timely and accurate delivery of products to customers.
  • Monitor and respond to customer inquiries, reviews, and feedback, providing excellent customer service and resolving issues as needed.
  • Assists and collaborates with the marketing team to execute digital marketing campaigns, promotions, and sales initiatives to drive traffic and conversions.
  • Help maintain accurate inventory levels and coordinate with the warehouse to manage stock availability and reordering.
  • Analyze e-commerce performance data, including sales reports and website analytics, and provide insights to optimize sales strategies and improve the online shopping experience.

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • People Oriented
  • Attentiveness
  • Persuasion skills
  • At least 2-3 year relevant experience in customer service

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
338 Shaw Boulevard, Mandaluyong, Metro Manila, Philippines
Apparel / Fashion
1 opening

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About Mosaic

Mosaic is a Filipino clothing company that is known for its speed-to-market approach in the women's casual category. Always offering reinvented classics and wardrobe essentials, we sell timeless, comfortable yet stylish pieces in today's lifestyle. The company operates in 9 Lifestyle malls across Metro Manila and all items are made exclusively for the brand.

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