E-Commerce Assistant
Mosaic
- Mandaluyong, Philippines3rd floor, 338 Shaw Boulevard , Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 17 days ago and deadline of application is on 11 Apr
Recruiter was hiring 9 days ago
2024-04-11T06:16:36.113486+00:002025-04-11T06:16:36.113486+00:00Job Description
- Support the e-commerce team in managing product listings, descriptions, and pricing on Shopify online platform
- Monitor and assist in order processing, fulfillment, and shipping coordination to ensure timely and accurate delivery of products to customers.
- Monitor and respond to customer inquiries, reviews, and feedback, providing excellent customer service and resolving issues as needed.
- Assists and collaborates with the marketing team to execute digital marketing campaigns, promotions, and sales initiatives to drive traffic and conversions.
- Help maintain accurate inventory levels and coordinate with the warehouse to manage stock availability and reordering.
- Analyze e-commerce performance data, including sales reports and website analytics, and provide insights to optimize sales strategies and improve the online shopping experience.
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- People Oriented
- Attentiveness
- Persuasion skills
- At least 2-3 year relevant experience in customer service
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 338 Shaw Boulevard, Mandaluyong, Metro Manila, Philippines
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About Mosaic
Mosaic is a Filipino clothing company that is known for its speed-to-market approach in the women's casual category. Always offering reinvented classics and wardrobe essentials, we sell timeless, comfortable yet stylish pieces in today's lifestyle.
The company operates in 9 Lifestyle malls across Metro Manila and all items are made exclusively for the brand.