Counsellor Associate
Intake Philippines
- Makati, Philippines307, 150, Legazpi St, San Lorenzo, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- In charge to contact leads of Intake CRM and mainly responsible to respond to all inquiries of Intake platforms (emails, calls, text, social media)
- Ensure monthly member conversion targets are reached.
- Ensure proper pre-assessment of new leads before assigning them to advisors.
- Manages advisors' daily appointment scheduling and assists them in contacting students.
- Able to manage student's data and uphold confidentiality
- Always up-to-date submission of daily/weekly/month-end reports to line manager.
- Spearhead and take charge of the follow-ups and strategy during the Intake stakeholder events, Study World Exhibition, and intern management.
- Study basic advising tools to initially answer the FAQs of prospective students and their families regarding studying abroad.
- Performs administrative and management tasks set by the Country Manager
- Highly trainable, organized, and able to work independently. Must have a good command of English and attention to detail. Proficiency in Excel is a plus
- Fresh graduates are welcome to apply (background of sales experience is a bonus)
- Onsite work in Makati (WFH privilege will be decided based on staff productivity after the first month of training)
Minimum Qualifications
Job Purpose
To provide insightful and reliable advice to prospective students and their parents in the process of studying abroad.
Required Skills/Abilities
- Excellent time management skills with a proven ability to meet deadlines
- Communicates effectively through writing, presenting and research skills
- Excellent customer service skills
- Proficient with Microsoft Office
- Fluent in English and Filipino
Perks and Benefits
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Organizing and Planning
- Report Writing
- Presentation Skills
- Performance Management and Coaching
- Program Evaluation
- MS Office
- Problem Solving
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 150, Legazpi St, San Lorenzo
- Industry
- Education Management
- Vacancy
- 5 openings
About Intake Philippines
Who We Are:
Intake Education is a leading global education advisory service that connects students with overseas education opportunities in English-speaking countries. With a growing network of advisors and alumni, online and offline resources and events, as well as local market insights, Intake delivers expert advice that changes lives.
Founded in Taipei, Taiwan, Intake has over 30 local offices across Africa, Asia, and Europe, and has helped over 100,000 students study abroad since 1993.
Our Core Values:
- Student First
The student always comes first. We work, first and foremost, to the needs, desires, objectives and aspirations of the student.
- Upfront/Honest
We are upfront with students. We are honest about their chances of admission to schools which they have shortlisted. We share with students those schools which we believe are best suited to their abilities and career aspirations.
- Strict/Integrity
We strive to deliver the industry’s most efficient and reliable education advisory services. We are adamant about the integrity of our work, and we never aggrandize a student’s qualifications, nor that of the schools and programmes which we represent.
Our Convictions:
- The Power of Overseas Education
We believe overseas education empowers people to do great things, and achieve meaningful advancement in their lives, their communities, and the wider world. We’ve made it our mission to find and unleash the potential within every student.
- Make a Meaningful Connection
Via our vast network of students, alumni, advisors, and institutions, it’s easier than ever to make a meaningful connection. Our advisors know overseas education inside out and are dedicated to linking students and institutions that are a perfect match.
- The Future is Global — So Are We
Students today have an exciting range of choices when it comes to studying in English-speaking countries. We’ve forged new partnerships with institutions in these countries, helping students find the path that best fits their desired destination.