Customer Service Representative (Insurance Support Analyst)

IDC Manpower Services

Is a verified Kalibrr employer

10 openings
Preferred Educational Attainment
Graduated from college
2 months ago
Application deadline
in 10 months
Recruiter responds
98% of the time
Recruiter last seen
21 hours ago
Staffing / Recruiting
Employment Type
Full time
Office Address
Suite 1004, The Infinity Tower,, 26th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
Required Skills
Communication Skills
Minimum Qualifications:
Graduated from college
  • Preferably 2 years of BPO, technical or telecom experience with an extensive customer service background but 6 months of BPO experience would do
  • Pioneering / core team, mainly handling US Life Insurance accounts (payment processing, etc.)
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Willing to work in night shift
  • Amenable to work in BGC, Taguig Area
Job Description
  • Responsible for providing excellent customer service, insurance and service support
  • Handling inbound calls from policy members, provider and producers
  • Ensure that all inquiries are resolved utilizing the designated systems and processes presented during the initial training period
About IDC Manpower Services
IDC (Integrity, Dependability and Compassion) Manpower Services, Inc. is a strategic Philippine-based partner for local and global enterprises needing human resources. We seek, develop, and deploy wholly-engaged professionals from the Philippines. We are committed to setting the highest standards of ethics, integrity and professional excellence within the recruitment services industry locally regulated by the Private Recruitment and Placement Agency (PRPA) with license no. M-13-01-073. A wide range of clients in various industries partner with IDC to fill their diverse need of employees across different functions with skilled individuals who they can trust and depend on.

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