Customer Service Representative (Insurance Support Analyst)

IDC Manpower Services

Posted 6 months ago and deadline of application is on 5 Oct
Recruiter was hiring 9 hours ago

Job Description

  • Responsible for providing excellent customer service, insurance and service support
  • Handling inbound calls from policy members, provider and producers
  • Ensure that all inquiries are resolved utilizing the designated systems and processes presented during the initial training period

Minimum Qualifications

  • Preferably 2 years of BPO, technical or telecom experience with an extensive customer service background but 6 months of BPO experience would do
  • Pioneering / core team, mainly handling US Life Insurance accounts (payment processing, etc.)
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • Willing to work in night shift
  • Amenable to work in BGC, Taguig Area

Required Skills

  • Communication Skills

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from college
Recruiter response to application
Office Address
Suite 1004, The Infinity Tower,, 26th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
Staffing / Recruiting
10 openings

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About IDC Manpower Services

IDC (Integrity, Dependability and Compassion) Manpower Services, Inc. is a strategic Philippine-based partner for local and global enterprises needing human resources. We seek, develop, and deploy wholly-engaged professionals from the Philippines. We are committed to setting the highest standards of ethics, integrity and professional excellence within the recruitment services industry locally regulated by the Private Recruitment and Placement Agency (PRPA) with license no. M-13-01-073. A wide range of clients in various industries partner with IDC to fill their diverse need of employees across different functions with skilled individuals who they can trust and depend on.
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