Customer Service Representative | Non-Voice

i-Tech Global Business Solutions Inc- A JG Summit Company

1 opening
Preferred Educational Attainment
Completed vocational course
7 days ago
Application deadline
in 2 months
Recruiter responds
0% of the time
Recruiter last seen
4 days ago
Business Process Outsourcing
Employment Type
Full time
Office Address
Robinsons Otis, Manila, Philippines
Minimum Qualifications:
Completed vocational course
  • Finished at least 2-years in college or completed a vocational course;
  • Must have an experience in Non Voice account (e-mail/ chat or social networking sites);
  • Good to excellent communication skills;
  • Must be flexible and a team player;
  • Amenable to work in Robinsons Otis, Paco, Manila.
Job Description
  • Attends to customer's concerns via telephone, e-mail, chat and social networking sites (Facebook, Twitter, Instagram, etc).
  • Handles requests within the standard service quality set by the company.
  • Resolves customer complaints.
  • Adheres to agreed process, meeting required work standards, targets and objectives.
  • Provides customer satisfaction.
About i-Tech Global Business Solutions Inc- A JG Summit Company
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.

People who applied to this job also applied to
Recruiter was last seen 5 hours ago Responds Fast
Hiring until 12 Dec
Recruiter was last seen 18 days ago 
Hiring until 1 Dec
Recruiter was last seen an hour ago 
Hiring until 17 Nov
Recruiter was last seen 17 hours ago 
Hiring until 2 Aug
Recruiter was last seen 23 minutes ago 
Hiring until 24 Oct