Technical Support Representative | Electronics
Hunter's Hub Inc.
- Makati, PhilippinesCityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2021-12-29T16:00:00+00:00Job Description
• Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Support in the development of programs to train the customer on how to properly use the products
• Concession of the customers' troubles by recommendation of products, services or procedures
• Evaluation of the systems' problems to recommend enhancements
Minimum Qualifications
• Degree in IT or other related technical field
• At best, practical help desk or customer support experience
• High customer and service orientation
• Well-developed communication and analytical skills
• Good knowledge of the operating systems and relevant hard- or software
• Good problem-solving skills and focus on quality
• Serenity in challenging situations
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Ayala
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