Job closed.
Job Description
- Work closely with Enterprise Sales Teams to provide sales support, ensure lead conversions and post sales servicing (contracts, billing and administrative support).
- Assigned to an individual portfolio of corporate accounts (companies) and responsible for daily account servicing enquiries of incoming and existing clients.
- Be the primary focal point and trusted advisor for our key enterprise/corporate accounts.
- Develop strategic account plans and processes to manage enterprise/corporate accounts efficiently and effectively to drive optimisation.
- Drive revenues for Grab via prospecting new leads, annual client renewals, constant upselling of new Grab solutions
- Delights customers by proactively assessing, clarifying and validating customer needs on an ongoing basis.
- Be the liaison with internal process teams (Finance, Customer Experience) for customer support.
- Nurture and expand the company’s relationship with top priority enterprise accounts and decision makers.
- Drive revenues for Grab via prospecting new leads, annual client renewals, constant upselling of new Grab solutions
Minimum Qualifications
- Must be a graduate of any Bachelor's degree.
- With at least one plus (1) year of experience in client facing account management roles. Prior experience in working in B2B, enterprise or corporate sales teams.
- Ambitious, self-driven and highly motivated individual who can work well in a start – up. Deep desire to excel and develop a career in account management.
- Strong verbal and written communication skills. Fluency in local languages required for business communications is a must and regional language proficiencies is a plus.
- Ability to effectively multiple clients, manage time, prioritize tasks and work within deadlines with little supervision.
- Preferably familiar with salesforce and CRM tools.
- Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel, Google apps/docs.
- Direct account management experience managing Finance / HR decision makers will be advantageous.
- Proven ability to work well as part of an extended sales team to exceed sales targets.
- Direct sales experience selling to Finance / HR decision makers will be advantageous
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 12th Floor Grab Office Wilcon, IT Hub 2251 Chino Roces Ave, Makati, 2251 Metro Manila, Philippines
About Grab
Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.