Senior Account Manager  

Leads a set of client accounts within the Agency, ensuring they are profitable and growing. As Sr. Account Manager, there is responsibility for the delivery of quality creative work that meets the client’s needs and addresses their business objectives. Other functions include:

• Meeting profit goals on each account
• Maintaining a high level of performance by the accounts team
• Being sufficiently informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship
• Following agency policies and procedures
• Keeping management informed of the status of the group’s accounts, problems, plans and meetings, as well as involving Management personnel at key times
• Ensures the timely development and execution of plans, campaigns, and projects to assure earnings, growth, and profit goals are achieved
• Provides account team leadership, and convey the specific requirements for multi-functional support to the appropriate functional regional management on a timely basis
• Plans, develops, and defends budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to Clients
• Assigns duties, goals, and supervises the Accounts team
• Maintains open and complete communications of Client issues with management
• Provides leadership/motivation and conveys the vision and values of the Agency to assigned managers
• Sees a project through from start to finish

• Significant experience in client relationship management
• A background in advertising, design or marketing
• The ability to plan and strategise at a senior level
• A persuasive and confident approach to creative projects
• Excellent written and oral communication skills
• Effective team management capabilities
• A keen attention to detail and budgetary restraints
• Full awareness of creative processes and techniques