Senior Reservation and Ticketing Officer

Gi Philippines Corporation

Lowongan dipasang 6 hari yang lalu dan batas waktu lamaran adalah 19 Jun
Rekruter merekrut 7 jam yang lalu

Deskripsi Pekerjaan

  • Provide a good customer service to every client including:
  • Attend incoming calls;
  • Answer inquiries about the product and services that the company provides;
  • Resolve service/product problems by clarifying the customer's complaint;
  • Determine the cause of the problem;
  • Select and explain the best solution to solve the problem;
  • In charge of assisting and monitoring of CBR (Call Back Request);
  • To sell and issue tickets for non-air transportation agencies;
  • Answer inquiries regarding non-air/ferry schedules and accommodations;
  • Assist and accommodate clients about mobile loading.

Kualifikasi Minimum

  • Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • Required Skill(s): Ticketing, Reservations, Bookings
  • For Junior Operations Executive at least with 1 year working experience with the same position
  • For Senior Operations Executive at least 2-3 years working experience with the same position
  • With experience in IATA company is advantage
  • Must have a background in ticketing issuance using AMADEUS and ABACUS
  • Preferably with 1 year experience specialized in Hotel Management/Tourism Services or equivalent.
  • Keen on details, very organized and systematic
  • Active listening and good customer service orientation
  • Must be good at interpersonal skill and be dynamic, flexible, honest and patient.
  • Displays a positive attitude, even under pressure
  • Knowledgeable ticketing, tour operation, communication, or other tourism services
  • Must be good at interpersonal skill and be dynamic, flexible, honest and patient.
  • Can work with minimum supervision
  • Can work with shifting schedules

Jobs Summary

Tingkat Posisi
Lulusan Baru
Kategori pekerjaan
Hospitality and Tourism
Persyaratan tingkat pendidikan
Lulus Sarjana (S1)
Perekrut respon ke aplikasi
Alamat Kantor
Pasay, Metro Manila, Philippines
Leisure / Travel
2 lowongan dibuka

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Tentang Gi Philippines Corporation

GI PHILIPPINES CORP- an Online Travel Solution Provider. By simplifying the travel process, to enhance your customer base, efficiency and profits. we offer a single window platform to provide comprehensive End-to-End solution - BIYAHEKO
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