Vacancy
2 openings
Preferred Educational Attainment
Graduated from college
Posted
2 months ago
Application deadline
in 25 days
Recruiter responds
4% of the time
Recruiter last seen
a month ago
Industry
Information Technology / IT
Employment Type
Full time
Office Address
11/F Netsquare Building , 3rd Avenue Corner 28th St, Crescent Park West, Bonifacio Global City, Taguig, Metro Manila, Philippines
Minimum Qualifications:
Graduated from college
  • Has Bachelor's Degree in Accountancy, Finance Management and other related course
  • Has at least 2 years of experience in client coordination, preferably gained from BPO or Shared Services environment, with focus on Supply Chain, Order Management and Sales and Distribution
  • Can communicate well in all levels
  • Has customer-centered attitude
  • Okay to work in a shifting schedule and even on holidays and weekends
Job Description

Sales Order Processing

  • Enter sales orders into SAP accurately and in a timely manner, including part number, customer details and pricing
  • Process order cancellations within one hour of receipt
  • Record cancellations on the National Logistics Database
  • Analyze cancellations by branch weekly, and recommend improvements to the order chain as required
  • Ensure invoices are processed effectively and in manner required
  • Liaison with Freight Forwarders and Logistics providers

Stock Management

  • Actively pursue ‘better’ buying by shopping around other resellers
  • Update of ETA’s reports from vendors to SAP
  • Manage buffer stock according to customer requirements and company policy, procedure and guidelines
  • Escalate any issues to appropriate Account Manager
  • Ensure stock is returned to vendor for customer RAs in appropriate timeframe
  • Check Excess Stock Report to ensure all stock on hand is used before ordering

Back Order Management

  • Ensure all customer ETAs are updated on SAP and meet customer SLAs
  • Highlight any areas for correction
  • Release orders to warehouse
  • Escalate order fulfillment
  • Communicate any on-going amendments to order status to the customers in a professional manner

Others

  • Customer being referred to incorrectly as “Internal or External Fujitsu customers”.
  • All functions related to his position or job that may be delegated by the Company to the Employee.
About Fujitsu Philippines Global Delivery Center (Weserv)
WeServ Systems International, Inc. (A Subsidiary of Fujitsu Philippines, Inc.) provides services to more than 40 Fujitsu accounts, primarily across Asia Pacific, North America, EMEA and Oceania. It is growing rapidly, expanding the scope and complexity of services offered. WeServ is a full service provider of sustainable, end-to-end business, IT infrastructure solutions and services. It has the proven capability to provide outsourced services on a global scale, having a long history and exceptional track record in infrastructure management, software and quality assurance services.


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