Collection Assistant
Filinvest Land, Inc.
- Mandaluyong, Philippines79 Epifanio de los Santos Avenue , Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Calling out and/ or emailing past due accounts to persuade clients to settle their overdue payments.
- Answering incoming call and email inquiries from past due and cancelled accounts to aid them in resolving their payment concerns.
- Evaluating past due accounts, After exhausting all means to contact and collect their unpaid dues, if they can still pay or not and initiating cancellation procedure if necessary.
- Conductiong initial account review based on the client's historical correspondences and payment behavior to see if we can recommend any payment arrangement or if we can revive their account.
- Reconciliation of unposted or incorrectly posted payments.
Minimum Qualifications
- High sense of responsibility and urgency in dealing with external and internal clients.
- High comprehension and interpretation of written communication by client
- Person with integrity
- Able to fluently speak, read and write English and Filipino
- Professional in the manner of writing correspondences
- High analytical and problem-solving skills, both on numerical and logical situations
- Skills in multi-tasking and account management
- Basic computer skills
- Excellent attention to detail
- Ability to adapt to a fast changing environment
- Creative, self-disciplined and capable of identifying and completing critical tasks
- Candidate must possess at least Bachelor's/College Degree in any field.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 79 EDSA, Mandaluyong, Metro Manila, Philippines
About Filinvest Land, Inc.
Filinvest Land, Inc. (FLI) is one of the leading full-range property developers in the Philippines with a diverse project portfolio spanning the archipelago.