Operations Analyst

Fieldtech Specialist Inc.

  • Batangas City, Philippines
    Batangas City, CALABARZON, Philippines
    Batangas City
  • Full time
Posted 19 days ago and deadline of application is on 11 Sep
Recruiter was hiring 7 days ago

Operations Analyst

Fieldtech Specialist Inc.

Job Description

  • Resolve operational problems within the defined schedules and service level agreements.
  • Analyze root causes of operational malfunctions and provide resolutions.
  • Handle escalated issues and follow-up on outstanding issues promptly.
  • Develop preventive measures and document issue resolution procedures.
  • Manage job calendars and flows to ensure timely completion.
  • Recommend process improvements to improve operational efficiency and cost-effectiveness.
  • Evaluate current operational processes and recommend improvements.
  • Monitor system operations and troubleshoot problems.
  • Assist in budget preparation and resource allocation for support services.
  • Maintain daily logs of operational issues and maintenance activities.
  • Contribute to business meetings and report on issue status.
  • Develop support plan to prioritize and resolve multiple issues.

Minimum Qualifications

  • Must be a Graduate of BS Industrial Engineering or BSBA major in Operations Management
  • With at least 1 year experience in Data gathering and analysis
  • With strong analytical and planning skills
  • Ability to collect, organized, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Knowledgeable in MS Office specifically in MS Excel and PIVOT
  • Has good communication and written skills
  • Willing to travel and relocate if necessary

Jobs Summary

Job level
Associate / Supervisor
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Batangas City, CALABARZON, Philippines
2 openings

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About Fieldtech Specialist Inc.

In Fieldtech, we combine the power of technology with the passion of our people to deliver the smartest, most effective outsourced field solutions to our clients. The vision of FSI will be known as the most reliable field operation outsourcing company in the country. Our services are optimized by the latest technology offerings (i.e. handheld computers, mobile printers) and our Field Management and Tracking System (FMTS). As the majority of our clients are in the utility industry, FSI works in compliance to the provisions of the Magna Carta for Residential Electricity Consumers to ensure the integrity of our services. Among the services that FSI is offering are as follows but not limited to Spot Billing, Messengerial, Survey, Data Generation, Third Party Audit, Disconnection/ Reconnection, Meter Pull-Out and Installation. And FSI winning aspiration is to be thought leader and in outsourced field solutions. SYNERGY OF PEOPLE AND TECHNOLOGY Integrity Accountability Innovation Integrity
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