Facility Admin and Leasing Assistant
Divergence HR Consulting Group Inc.
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-07-07T16:00:00+00:00Job closed.
Job Description
- Acts as interface with the client. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with Josan Farms Inc. performance. Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
- Received and Resolve problems associated with all building services including: janitorial, parking, conference rooms, office spaces as well as interior and exterior furnishings, fixtures and equipment.
- Assists with coordination and scheduling of maintenance activities
- Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed
- Answers office main line, screens and directs calls, and greet guests
- Manages conference room scheduling
- Collects and distributes incoming mail, packages, and deliveries as well as responsible for all outgoing services within the department
- Facilitates office communications
- Will act as inventory liaison across various JFI product lines. Responsible for all on-site storage facilities including organizing and inventory management
- Orders and maintains supplies (general office supplies, housekeeping supplies, technical supplies) and ensure within the allocated budget
- Responsible for office organization and maintaining a professional office appearance
- Responsible for the entire life cycle of the work order from start to finish
- Point of contact with other departments for any facilities related problems or escalations and responds quickly to facilities requests via e-mail/phone calls or text and updates requestor as to request status.
- To monitor and control and organize all Purchase Order (PO), Work Orders (WO) and Requisition Forms (RF) generated in respect of the property.
- Handles procurement, contract management, building, and grounds maintenance
- Responsible for the supervision and development of facilities staff including manning, rotation of shifts, holiday planning, appraisals, and training. The scheduling of employees, vendors, suppliers and other work needed with minimal impact on operations; staff rooster and holiday’s area adequately covered.
- Manage multiple vendors including hard skills and soft skills to deliver services on time and within budget. Implement prescribed forms/checklists and procedures for both hard and soft services respective for the maintenance property and regularly review it
- To liaise regularly and meet with the tenants to ensure continued satisfaction.
- To ensure the management team has attended to all tenant complaints and requirements which are to be noted in the Tenants Complaint Register.
- Promotes excellence in customer satisfaction and strong customer relationships by being directly in contact with tenants of the mall and property, you are expected to ensure that prompt responsiveness, communications as well as on meeting or exceeding customer’s expectations and efficient service is rendered to all tenants at all times. A good relationship with the mall and property tenant's is to be maintained at all times.
- Meet with tenants during turnovers (move in and move out), tenant orientation on building policies, house rules and fit-out guidelines. Ensure that prescribed fit-out guidelines are properly understood and followed by fitting-out tenants.
- Implementation and monitoring of Building Rules and Regulations and related policies within the managed property.
- Skeletal support to the management in terms of on-call 24/7 (for night, weekends, and holidays) for facility major issues or any escalation when and as needed.
Minimum Qualifications
- Superior customer service skills and orientation
- Ability to maintain professionalism at all times
- Ability to plan and manage work under time constraints
- Possess strong written, verbal and people skills
- Strong organizational skills and collaborative style needed
- Self-motivated; confident, energetic and flexible
- Proactive and a Problem Solver individual
- Excellent communication, organization and problem-solving skills
- Ability to work independently with little supervision and effectively deal with stressful situations
- Proficient in Microsoft Office with general computer skills.
- Maintain a positive attitude, take accountability for actions and enjoy working in a team atmosphere.
- 1 year minimum experience with Facility or Property Administration
- Bachelor’s degree preferred
- Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
- Vacancy will be assigned in mall branch in Cebu, The Crossroads.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Cebu City, Central Visayas, Philippines
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About Divergence HR Consulting Group Inc.
Divergence HR Consulting Group Philippines develops and delivers innovative Human Resources Programs and services designed to support the company’s objective for growth.
We work in collaboration with our clients, its management team, individual employees, and with other groups contributory to company growth to provide programs and services that create a work environment of employee empowerment and involvement in the business.