SPL Tech Corp
SPL Tech Corp

Technical Service Engineer  

SPL Tech Corp

  • Manila, Philippines
    Amity, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • ₱12,000.00 - ₱14,000.00 / month
    PHP
    12000
    14000
    12000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2017-09-15T16:00:00+00:00
Job closed.

Job Description

OPERATIONAL

  • Assigned in product or equipment configuration
  • Assigned in product demonstration and testing
  • Responsible in the software programs update (both upgrade and downgrade of the software)
  • Assigned in equipment delivery and pull-out
  • Assigned in conducting the preventive maintenance of equipment to client site
  • Conducting end user training with the clients
  • Assigned in project deployment in client site
  • Oversee and assists contractors’ activity
  • Follows standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Performs various duties related to the computer network

DOCUMENTATION AND SUBMISSION OF REPORTS

  • Processing of work permit
  • Creation and submission of activity report after the activity or on the next business day
  • Creation and submission of service report on the activity or on the next business day
  • Creation and submission of SMS report every after the activity
  • Submission of accomplished Job order after every activity or on the next business day
  • Creation and submission of project documents
  • Creation and submission of pull out report after the activity
  • Creation and reporting of weekly updates
  • Creation and submission of weekly itinerary
  • Monitoring and updating bitrix report
  • Creation and submission of client’s update report
  • Creation and submission of design proposal
  • Updating the inventory of deployed products to clients

COMMUNICATION

  • Responsible for the 24/7 phone support to clients and technical team member
  • Responsible for the 24/7 email response
  • Coordination with clients to resolve issues or concern regarding the project
  • Implementation of project timeline (Grant Chart)
  • Provides prompt and accurate feedback to clients
  • Attends meeting to coordinate issues with the suppliers

SELF DEVELOPMENT

  • Improving product knowledge
  • Study possible new solutions
  • Conducting training presentation
  • Attends seminar and training for product enhancement
  • Supports to other technical member’s account
  • Supports to new technical team member

Minimum Qualifications

  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Client-oriented;
  • Results-oriented;
  • Committed;
  • Flexible;
  • Troubleshooting skills

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Performance BonusPerformance Bonus
  • Transportation AllowancesTransportation Allowances

Required Skills

  • MS Office
  • Interpersonal Skills
  • Android
  • Time Management
  • Computer maintenance
  • Driving Skills
  • Computer Hardware Troubleshooting

Preferred Courses

  • Electronics & Communications Engineering

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Parañaque, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
1 opening
Website
http://www.spltechcorp.com

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About SPL Tech Corp

OUR GOAL

To be known as the leading solution provider in the supply chain and logistic needs of customer coming from different industry and deliver the highest possible level of competency by providing quality, efficiency, and cost effective solutions.

OUR COMPANY

Solutions Providing & Logistic Technologies Corporation (SPL TECH CORP) has been established with a vision to become the leading solutions provider for supply chain and logistic needs.

We at SPL Tech Corp understand the need of the customer to meet and deal with the changing market demands as efficient and cost-effective as possible for we believe that it is the core to the success of the customer’s business.

As a system integrator, we deliver a full range of products and services, from individual products and systems to complete turnkey solutions as a general contractor as well as comprehensive services. We provide a complete range of services for contract telecommunications, manufacturing, automotive, parcel & freight, wholesaling and retail, food and beverage, chemical & pharmaceutical, port and airport industries. Part of SPL Tech Corp’s service is to provide state of the art solutions and technology applications for automating processes in material handling and real-time logistics as well as wireless technology solution for wireless applications such as Wi-Fi connection, etc.

We provide a solution in-line with every customer’s logistic needs by utilizing the most suitable technology that will meet their wants and expectations, because at Solutions Providing & Logistic Technologies Corporation, we believe in “Bringing Technologies to Life.”

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