Customer Care Officer NAIA Terminal 3
CTS TRAVEL RECOMMENDS INC.
- Pasay, PhilippinesNAIA Terminal 3 Departure Area Ramp, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Provides exceptional customer service via booth, email, CHATS, phone and text messages.
- Delivers accurate product information to customer through effective communication.
- Generates sales by booking and upselling travel products to customer's travel.
- Resolves customer issues timely.
- Provides constructive feedback on products, sales and effectiveness of promotions.
Minimum Qualifications
- 1 year experience in travel industry.
- Booth-manning or call center experience preferred.
- Experience with Amadeus System preferred.
- MUST have completed at least 2 years in college.
- Basic computer and internet navigation skills.
- Willing to work in Metro Manila, mainly in Pasay and BGC.
- Willing to work in shifting schedules, weekends and public holiday.
Perks and Benefits
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
Required Skills
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- NAIA Terminal 3 Departure Area Ramp, Pasay, Metro Manila, Philippines
- Vacancy
- 1 opening
About CTS TRAVEL RECOMMENDS INC.
FLYTPACK Travel WiFi is a personal wireless modem that connects any WiFi-enabled devices to the internet with a secure network connection. Think of the WiFi you have at home, just smaller, in a pocket size version.
You can connect your laptop, tablet and (or) mobile phone to the internet while you are travelling overseas, anytime, anywhere. It saves you from costly data roaming, WiFi hunting and loads of prepaid SIM card credits.
FLYTPACK Travel WiFi is pre-configured and does not require any complex installation.
WHY JOIN US?
Work with many talented and experienced people who can guide you in achieving your career goals.
Become a part of a large community where you get a chance to network and build connections.
Have peace of mind with the security of working with a stable company
Global exposure and a chance to work abroad for those eligible.
Internal transfers and promotions are given the highest priority when filling up a vacant or new position within the company.
Work for a brand that is well-known internationally and instantly recognizable