CIIT College of Arts and Technology
CIIT College of Arts and Technology

IT Specialist  

CIIT College of Arts and Technology

 
  • Quezon City, Philippines
    Quezon City, Metro Manila, 94 Kamuning Road, Interweave Building, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted 4 days ago and deadline of application is on 30 Mar

Recruiter was hiring 16 hours ago

2023-01-22T16:10:33.783145+00:002023-03-30T16:00:00+00:00

Job Description

  • Serve as the focal point for employees and students seeking technical assistance on IT-related systems and services
  • Ensure proper maintenance and uptime of necessary IT-related hardware and software
  • Ensure that all support, service requests, and internal tasks are logged and administered using the appropriate service desk software
  • Take note of trends and best practices for frequently occurring concerns and tasks
  • Develop simple and technical user manuals for frequently ticketed concerns
  • Contribute and assist in the creation and improvement of IT policies, procedures, and safety protocols
  • Assist in IT-related project planning, management and implementation
  • Extend assistance and expertise during operational emergencies to mitigate impact on the organization's operations
  • Extend help and provide necessary IT-related information to other members of the IT team as needed
  • Create bi-monthly ticket reports as requested by the IT Manager

Minimum Qualifications

  • Graduate of Information Technology or any other related technical degree program

  • At least 2 - 3 years of end-to-end experience in a IT helpdesk and customer support role

  • Strong experience and knowledge Operating Systems, Network Infrastructures, Software Installation and Hardware Management

  • Strong problem solving, hardware trouble shooting and analytical skills

  • Strong customer service and service orientation skills

  • Familiarity in working with working, navigating and managing cloud-based systems

  • Familiarity in school systems and school operations

  • Excellent command of the English Language (both written and verbal)

  • Amenable to work on a shifting schedule

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
94 Kamuning Road, Interweave Building, Quezon City, Metro Manila, Philippines
Industry
Education and Training
Vacancy
1 opening
Website
http://www.ciit.edu.ph

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About CIIT College of Arts and Technology

CIIT College of Arts and Technology Want to help make a difference? CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

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