IT Costumer Support

CARE Technologies

  • South Jakarta, Indonesia
    Crown Palace A10—A9 Jl. Prof. Dr. Soepomo S.H. No. 231, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
  • 4,250,000.00 - 5,000,000.00 IDR / monthIDR4,250,000.005,000,000.004,250,000.00MONTH
  • Full time
Posted a month ago and deadline of application is on 27 Sep
Recruiter was hiring 2 days ago

IT Costumer Support

CARE Technologies

Job Description

  • Supports customers by providing helpful information, answering questions, and responding to complaints
  • Acknowledging and resolving customer problems
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Knowing our products inside and out so that you can answer questions
  • Maintains customer records by updating account information

Minimum Qualifications

  • Has experience and fresh graduate to be welcome
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Ability to stay calm when customers are stressed or upset

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Gym Membership Gym Membership
  • Performance Bonus Performance Bonus

Required Skills

  • SQL
  • Microsoft / MS Access

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes 
Office Address
Crown Palace A10—A9 Jl. Prof. Dr. Soepomo S.H. No. 231
Industry
Information Technology / IT
Vacancy
3 openings
Website
http://www.care.co.id/

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About CARE Technologies

CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance. CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today. Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.
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