Customer Service Representative - In-house Company

Capital One Philippines Support Services Corp.

1 opening
Preferred Educational Attainment
Completed vocational course
5 months ago
Application deadline
in 6 months
Recruiter responds
99% of the time
Recruiter last seen
6 days ago
Business Process Outsourcing
Employment Type
Full time
Office Address
Capital One Building, 5150 North Bridgeway, Northgate Cyberzone, Filinvest Corporate City, Muntinlupa City, Northgate Cyberzone, Filinvest, Alabang Muntinlupa City, Muntinlupa, Metro Manila, Philippines
Minimum Qualifications:
Completed vocational course

Basic Qualifications:
- College Level or Completed a Short Course
- Fluent in English and excellent conversational skills
- Must be willing to work in Alabang, Muntinlupa City
- Must be willing to work on shifting schedules primarily during Night Shift
- Call-center experience is an advantage but NO EXPERIENCE REQUIRED!!!

Job Description

- Provide excellent customer service to existing customers
- Perform account level research and advise customer of products that may benefit them
- Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades
- Update account information and complete accurate documentation.

Perks and Benefits
Time Off
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Special Leave Benefits for Women
  • Life Insurance
  • Medical / Health Insurance
  • Gym Membership
  • Performance Bonus
About Capital One Philippines Support Services Corp.
Like a really great job in support services? You've got one right here: Capital One Philippines Support Services Corp. We're the rock-solid support services company for the seventh largest full service bank in the U.S., a much-loved employer with a long list of best workplace wins. We're now hiring in Alabang — meet us at our talent drive! A great employer who makes you happy. Here with us, you'll be the voice of Capital One. We'll train you up to know exactly what to do in any situation. And when you're this confident and well equipped, your work will come from the heart — a genuine desire to make things better for every customer, because you can. Which is what we're all about. It certainly makes us happy at work, and we're pretty sure it'll work just as well for you. You'll love our work culture too. We're open, light-hearted and informal. We take pride in taking good care of our people, and we're not just saying it, we live it.

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