Administrative Assistant  

Assist Operations department to track workflow and productivity for multiple departments by completing data entry tasks, generating and distributing reports to department heads on a regular basis.

Key Responsibilities:

Data Entry

• Obtain data by running user queries or receiving automated system reports
• Enter data from system generated reports into existing Google sheet
• Transcode inquiries for sales team into CRM system from inquiry emails and voicemail messages
• Complete quality assurance checks to validate data

Reporting

• Generate existing department level reports on a regular schedule with latest data
• Distribute department level reports on a regular schedule to predetermined management recipients
• Check and record attendance for relevant teams

Maintenance

• Generate existing department level reports on a regular schedule with latest data
• Distribute department level reports on a regular schedule to predetermined management recipients
• Check and record attendance for relevant teams

Other

• Seek areas to improve reporting by finding and applying efficiencies in our processes
• Assist with sending emails including reminders or admin tasks
• Additional tasks as directed by management

Measures of Success:

• Data was entered into Google Sheets with a high-level accuracy
• Data was entered into Google Sheets within acceptable timeframes
• Reports were generated and distributed to correct recipients within deadlines
• Reports were maintained to include staff changes within 24 hours
• Efficiencies were found and applied to reduce task duration

Job Requirements:

• Very organized, able to work autonomously and manage own time
• Ability to work to deadlines
• Ability to communicate effectively in written and spoken English
• Experience with Google Sheets and Gmail preferred but not essential

Prerequisite:

• No infractions in previous review period

Personal Qualities:

• Positive attitude
• Reliable and punctual
• A good communicator
• Conscientious
• Diligent