Library Assistant  

Summary of Work Activities and Responsibilities:

Under the supervision of the Librarian, the Library Assistant IV provides frontline, library use, and section management support in the day-to-day operations of the Educational Media Center of the Ateneo Senior High School.

Main Duties and Responsibilities

I. Information and Library User Support

• Provides overall frontline support in the Center
  • Releases and receives borrowed books and periodicals (print materials)
  • Shelves, shelf reads, files, updates, and classifies books and periodicals
  • Prepares and processes various documents and requests, including but not limited to notice of patrons’ overdue notices, etc.
  • Responds to various inquiries and concerns sent by faculty, parents, and students
• Facilitates the mechanical processing of books and newspaper articles
  • Types call and barcode numbers, tapes books and barcode labels, and pastes date due slips on books
  • Attaches security strips, stamps property ownership, and covers books
  • Cuts selected articles, pastes them on bond papers, and places them inside envelopes
• Monitors the proper use of computers in the Center and ensures that patrons adhere to the guidelines
• Prepares materials for posting to the bulletin board and submits the materials to the Librarian for review and approval

II. Section Management Support

• Prepares statistical reports and summaries regarding the use of library services (monthly and annual) such as circulation statistics, statistics on discarded and lost/missing books, record of patrons, etc. and submits them to the Librarian for review
• Processes requests for new books and periodicals in coordination with the Central Purchasing Office, and monitors the status of delivery
  • Receives periodical subscriptions and conducts follow through with jobbers/suppliers on delayed issues
  • Receives and checks the accuracy of delivered books, checks them against the collection, and returns those that will not be accepted
• Maintains and conducts regular checking and inventory of books and periodicals, and recommends items for replacement based on physical state of materials (e.g., tattered pages, damaged covers, etc.)
  • Updates the status of books and periodicals for binding
  • Encodes the bibliographic information of new books and periodicals in OPAC
• Processes Order for Checks and Cash Advances, and processes financial documents accordingly

III. Performs other duties as may be assigned by the immediate supervisor, or any
authorized representative.

Knowledge, Skills, and Abilities

• Service Orientation: Actively looking for ways to help people
• Records Management: Ability to systematically organize, store, update, and protect
• Office and Staff-related records throughout their life cycle – from the time of creation or receipt to their eventual disposition/turnover
• Technological Savvy: Ability to utilize information technology and computer and internet systems to accomplish tasks
• Customer Service Skills: Ability to understand client perspectives and respond to their needs with urgency and serious attention; This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Communication Skills: Ability to communicate tactfully and sensitively with all types of personalities and predispositions
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate time
• Secretarial and Administrative Support: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology

Education and Experience Requirements

• Bachelor’s Degree graduate
• At least two (2) years of working experience in customer service or library setting