Client Relations Officer
- 1 opening
- Preferred Educational Attainment
- Graduated from college
- 15 days ago
- Application deadline
- in 14 days
- Recruiter responds
- 47% of the time
- Recruiter last seen
- a day ago
- Facilities Services
- Employment Type
- Full time
- Office Address
- Unit 422 OAC Building, 27 San Miguel, Ortigas Center, Pasig City, Pasig, Philippines
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- A graduate of 4-year any course;
- Related work experience;
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Maintain good relationship with the clients.
- Confer with customers by telephone or in person to provide information about services.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Recommend improvements in services to prevent future problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
CBM forms part of the international FM company ATALIAN GLOBAL SERVICES.
This partnership provides customers the opportunity to benefit from service provision that encompasses international best practice with local knowledge and management. A major player in the European market of global
services for businesses and communities.