Guest Service Agent
Astoria Hotels & Resorts
- Pasig, Philippines15 Escriva Dr. Ortigas Business District, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- We are looking for a Guest Services Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
- Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates, and amenities.
- If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
- Ultimately, you will help create a pleasant and memorable stay for our guests
Minimum Qualifications
- At least 1 year of work experience with Front Office Operations
- Excellent written and verbal communication skills
- Organizational skills
- Strong analytical and planning skills;
- Good customer service skills;
- Excellent problem-solving skills;
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 15 Escriva Dr. Ortigas Business District
About Astoria Hotels & Resorts
Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.
Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.
Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark.
Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.