Loan Processor
ARB Call Facilities, Inc.
- Taguig, Philippines14th Floor Net Square Building, 28th St., BGC, Taguig, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Contact customers listed on the active pending queue
- Address inquiries made via inbound calls, email or chat
- Verify customer information
- Describe loan product details to customers
- Execute loan documents and explain the online e-signature process to customers
- Process loan funding
- Address questions about loan products and services, as well as customer’s account.
- Forward customer’s call to specific departments (i.e. Collections, Funding)
Minimum Qualifications
- No work experience required. But compensation would be commensurate to experience
- Good communication skills
- Willing to work in Graveyard shift and shifting schedule.
- Must be willing to learn
Perks and Benefits
- Life Insurance
- Medical / Health Insurance
- Paid Vacation Leave
- Paid Sick Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- 14th Floor Net Square Building, 28th St., BGC, Taguig, Taguig, Metro Manila, Philippines
About ARB Call Facilities, Inc.
ARB Call Facilities Inc., is an in-house contact center servicing various financial institutions based in the USA with offices in Costa Rica, New Jersey, and the Philippines that provides round the clock customer service support throughout the US region via voice, email, webchat, text, and social media.