Operation Analyst
Algoritma
- Kecamatan Setiabudi, IndonesiaL9, Kav. X-2 No. 5 Jalan Haji R. Rasuna Said , Kecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, IndonesiaKecamatan SetiabudiDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- IDR 4,000,000.00 - IDR 5,000,000.00 / monthIDR400000050000004000000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Thoroughly understand business operation workflow for designing Standard Operational Procedure and to be refined overtime to ensure optimum operation workflow
- Evaluate Algoritma Academy delivery and instructor's performance and propose appropriate improvement to operational strategy for better student's learning experience
- Perform research for innovative solutions that needs to be implemented for future procedural operation
- Maintain customer support SLA and assist customer support technical team as a front-facing customer's contact person
- Assist main operation team for product-related administrative requirements
Minimum Qualifications
- Bachelor's degree or equivalent in Business Administration/Statistics/Information System/Management
- Display strong interest in data-driven analysis
- Possess a strong emphatic quality and good interpersonal skill in communicating with clients
- Experienced in any analytical tools will be a plus
- Fits the Algoritma’s STARK culture
Perks and Benefits
- Free Lunch or Snacks
- Medical / Health Insurance
Required Skills
- Analyzing Data
- Operations Management
- Data Analysis
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- L9, Kav. X-2 No. 5 Jalan Haji R. Rasuna Said , Kecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, Indonesia
About Algoritma
Data Science Education Center
Algoritma is founded with the purpose of making data science accessible to everybody. We organise data science workshop for individuals and corporate, we adopt a learn-by-building approach suited to beginners and non-programmers.
What is it like working at Algoritma?
STARK Values at Algoritma:
1. Stay Proactive & Positive: We entrust people with huge responsibilities and allow for a high degree of autonomy and creative freedom.
- Our employees take initiative
- Our managers believe in empowerment
- Our project directors take ownership of their results.
2. Trust & Loyalty: We may not be able to control everything, but we can influence certain things.
- Our employees are trustworthy and loyal
- Our manager do not take unethical shortcuts and think of long term impact of their decisions
3. Accountability. Accountability is about follow through and getting done what you said you’d get done. It’s recognizing that other team members are dependent on the results of your work. It’s about open, proactive communication to keep team members informed of the status of your commitments because it has a direct impact on their ability to
achieve their own commitments.
- Our employees take the responsibility to complete the tasks assigned.
- Our employees perform the duties required by the job further the goals of the
organization.
- Our employees recognize that
procrastinating feedback only makes things
worse, thus makes accountability it a habit
4. Relentless & focused: We demonstrate outstanding focus and work ethics, productivity, and a sense of urgency in our work.
- Our employees are reliable in their commitment
- Our managers set challenging but attainable goals
5. Kindness: We treat others how we would want to be treated. We respect other people’s opinion despite disagreement. We do not shame others for voicing their concern or opinion, we embrace openness and kindness. We believe that people who are compassionate are easier to work with and are more successful as they receive more opportunities. You can’t fake a culture of kindness.
- Our employees get things done without stepping on others.
- Our employees don't use fear tactics or shaming.