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Customer Service Representative (CSR)  


  • West Jakarta, Indonesia
    Rukan Taman Meruya Ilir N-42, West Jakarta, Jakarta, Indonesia
    West Jakarta
  • Full timeFULL_TIME

Expired a year ago

Job closed.

Job Description

  • Maintain contact with clients to obtain customer feedback regarding product/service quality
  • Assist clients in resolving issues and complaints concerning purchased products or services
  • Contact potential buyers to offer new products
  • Provide periodic reports to management on all activities

Minimum Qualifications

  • Experienced in customer relationship management
  • Good communication skills. Adept at interacting with customers to identify and help meet their desires.
  • Good problem-solving skills. Able to develop and implement solutions necessary to ensure increased patronage and customer satisfaction
  • Excellent persuasion skills. Able to offer new products to potential buyers

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Transportation AllowancesTransportation Allowances
  • Performance BonusPerformance Bonus
  • Medical / Health InsuranceMedical / Health Insurance
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Telephone Skills
  • Relationship Management
  • Persuasion and Negotiation
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Rukan Taman Meruya Ilir N-42
Information Technology / IT
2 openings

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AIMSIS | ACADEMIC INFORMATION MANAGEMENT SYSTEM IN SCHOOLS Connecting Parents with Teachers, while automating Teacher's administrative tasks.

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