Affinity X
Affinity X

Web Content Specialist | Hybrid  

Affinity X

  • Quezon City, Philippines
    4F, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full timeFULL_TIME

Expired a month ago

Job closed.

Job Description

Job Summary

The position will be responsible for conducting phone consultations and email exchanges with our customers, it aims to understand the customers' business, help develop content ideas, and create a package of information that can be used by our internal creative teams to generate compelling websites and/or other digital marketing campaigns.

Duties and Responsibilities:

  • Acts as an online brand consultant for the customers and/or advertisers
  • Acts as the main point of contact for multiple customers in managing the website and/or campaign development through the lifecycle of the project
  • Collaborates with the customers through calls and emails to gather pertinent business information needed in the creation of their websites and/or other digital marketing campaigns suitable for the online brand
  • Assists in arranging the concept, planning, and implementation of digital marketing campaigns across channels
  • Assists in website analysis (or campaign performance) to determine next steps discussion for advertiser growth and goal achievement
  • Works with appropriate teams within the organization to collect assets (logos, images, other digital information) for completion of each product and/or campaign
  • Assists in troubleshooting and/or testing of existing and newly deployed websites (or other digital products)
  • Conducts additional research vital in updating customers on the latest marketing best practices and technologies, making suggestions for improvements to increase average order value, and as a retention tool for existing clients
  • Maintaining productivity and accuracy standards for the role and submit to Performance Improvement Plan (PIP) when necessary
  • Accepting tasks assigned by superiors and/or Team Leader with minimal handover
  • Regularly coordinating, collaborating and interacting with team members to ensure continuous improvement
  • Abiding by the policies and rules of the company and act in a professional manner at all times
  • Performing/rendering other duties or special projects, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this job
  • Overtime may periodically be required for this position

Minimum Qualifications

Job Specification

  • Bachelor's degree in Marketing, Business, Communications or two years related experience
  • Minimum 2 years solid experience in a BPO
  • Excellent customer service, inbound sales, and support skills • Strong written and oral communication skills
  • Working knowledge of digital marketing products such as but not limited to websites, paid media, SEO, Social Media, and content products
  • Basic understanding of various website builders and its functionalities
  • Strong Excel, PowerPoint, and Microsoft Office skills
  • Any relevant project management-related experience
  • Willing to work in a shifting schedule including but not limited to the graveyard shift, holidays, weekends, or as needed by the business

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Delta Bldg. UP AyalaLand Technohub, Quezon City
Marketing / Advertising / Sales
15 openings

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Affinity X

AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: