Team Leader | Quality | Healthcare | Pre Authorization Account
Access Healthcare Services, Manila Inc.
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-06-09T08:54:38.844000+00:00Job closed.
Job Description
- Monitor Quality team's performance on Quality monitoring and provide feedback.
- Consistently meet Service Levels Agreements based on end-to-end model.
- Coordinate and delegate work to the team members fairly.
- Communicate with the Manager with regard to specific issues relating to clients.
- Participate on client calls per Manager's requirements.
- Process client requests, complaints, and concerns as priority.
- Meet clients' expectations at all times.
- Meet and maintain the quality standards of the SLA.
- Audit team members work and provide constructive feedback.
- Constantly follow up with Operations on error patterns and identify process issues and provide solutions to fix.
- Review QC associate performance periodically.
Minimum Qualifications
- Graduate of BS Nursing.
- Has an active PHRN license.
- At least 1 year of work experience in a similar role.
- Amenable to work on different shifts and holidays.
- Willing to work in McKinley Hill Taguig, City.
Perks and Benefits
Performance Bonus
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Taguig, Metro Manila, Philippines
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About Access Healthcare Services, Manila Inc.
We are Access Healthcare Services Manila, Inc., a leading provider of revenue cycle management services to medical billing companies, hospitals, physician practices and software providers. Access Healthcare partners with hospitals, physicians and healthcare providers to help their business succeed and develops customized solutions that reduce the overall cost to collect while accelerating their cash flow, and creating a thriving operational environment compliant to the healthcare industry regulations.