Collections Associate  

Credit and Collections Associates (Accounts Receivables) are responsible for processing all payable and receivable transactions on behalf of the client with 70% of the support being done over the phone. Duties and responsibilities include:

• Processing AR transactions such as billing, adjustments, write-offs, and posting customer payments, gathering and analyzing financial information and collections
• Understanding and performing accounts receivable supervisory role if and when needed
• Providing required business unit reporting and other required information, when needed
• Tracking and reconciling daily/monthly AR balance
• Ensuring the accuracy of invoices in the AR system (manually encoded or through interface)
• Investigating situations where invoices and customer information requirements may contradict
• Generating repayments for erroneous customer payments or overpayments
• Attending to other activities or tasks assigned by the Collections Supervisor

• Bachelor’s degree holder (Accounting, Finance or any Business-related course) is required
• At least 2 years of work-related experience is an advantage
• Experience in hard core collection preferably business to business collections(B2B) is an advantage
• Experience in collections support (voice-support) is required
• Experience with accounting systems is required
• Previous accounting experience/studies in particular AR is an advantage