Help Center Knowledge Senior Analyst | Technical Writing
Accenture Philippines
- Manila, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- ₱30,000.00 - ₱53,000.00 / monthPHP300005300030000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Support / maintain Help Center
- Support ongoing creation of new Help Center content, and helping to map old/new content
- Assist in Help Center setup and localization in 47 locales; requires some HTML knowledge
Minimum Qualifications
- Bachelor's degree holder
- Must have 2-3 years of relative experience in Help Center
- Strong command of English language, grammar, editorial skills
- Comfortable working with internal tools (can be trained to use internal tools)
- Communications with stakeholders (Intermediate)
- Must have knowledge in HTML
Required Skills
- Learning Management System LMS
- E-Learning Design
- Articulate (E-Learning Software)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.