Operations Manager  

At 365Bookspro Inc, we owe our success to our organizational’ s scalability and efficient process. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities.

The ideal candidate should have a sharp business mind, proven success in managing multiple departments towards maximum productivity. We are looking for a highly skilled in human resources, finance, and IT management. Additionally, this ideal candidate should display a proven ability to develop and maintain an environment of trust, diversity, collaborative, and inclusion within a team. The goal and responsibilities are to increase our operational efficiency to meet the company’s growth.

General Responsibility:

- Maintain constant communication with management, staff, clients, and vendors, to ensure proper operations of the organization.

- Able to implement training to staff and apply project management to assist operational projects assigned.

- Ensure load quality, timelines, and work efficiency goals are met.

- Develop, implement, and maintain quality assurance protocols.

- Ensure that all operations run smoothly and aligned with company’s quality standards

- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

- Overseeing and monitoring policies for company’s growth.

- Foster relationship with Clients, schedule kick-off meetings, check in with clients for quality control.

- Form a strategy with departmental manager to improve quality protocols.

- Implement plans, processes, procedures for cyber security, virtual functions, and policies.

- Report to executives on business status, functions, processes, improvements, and changes.

- Daily and monthly; lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup, and implementation of staff’s development plan.

- Work closely with legal and safety department to make sure activities remain compliant.

- Oversee company office policies and conduct budget reviews and report costs plans to upper management.

Skills and Qualifications

• Bachelor’s degree in operations management, business administration, or related field

• 3+ years’ proven experience in an operations management position

• Strong budget development and oversight skills

• Strong attention to detail, good at problem solving, and excellent leadership skills.

• Highly trained in conflict management and business negotiation processes

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

• Working knowledge of management software programs, including NetSuite, QuickBooks, and BDO Payroll system

• Strong IT skills, including database development

• Multiple years of financial and account reporting

• Bilingual communication skills (Tagalog and English preferred)