Customer Service Representative (CSR)
Vegalink INC
- Makati, PhilippinesROOM 304-B 3rd Flr Guadalupe Commercial Complex Edsa Near at MRT station Guadalupe Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-10-29T02:16:28.277969+00:00Ditutup.
Deskripsi Pekerjaan
Call Center Representative Job Duties:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Call Center Representative Skills and Qualifications:
Kualifikasi Minimum
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
Keahlian yang diperlukan
- Organizing and Planning
- MS Office
- Sales and Marketing Knowledge
- Problem Sensitivity
- Information Ordering
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Di bawah SMA
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- ROOM 304-B 3rd Flr Guadalupe Commercial Complex Edsa Near at MRT station Guadalupe Makati City, Makati, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 100 lowongan dibuka
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Tentang Vegalink INC
Vegalink is to promote consistent and high quality standards as we match every single candidate to his career goals, abilities, qualifications and interests to positions that will provide him the opportunity to grow. vegalink is providing and conducting a 1 day hiring process this is not an agency this is a outsourcing company,