Operations Coordinator
Uber Indonesia
- Central Jakarta, IndonesiaCentral Jakarta, Central Jakarta City, Jakarta, IndonesiaCentral JakartaJakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
About the Role:
Uber is a web portal services company. Uber’s affiliate makes a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.
On another level, Uber and its affiliates apply mobile technology, data-driven decision making, and world-class operations teams to solve a massive, offline problem: urban transport.
These are early days. Come join us, and help us build a new fabric for urban logistics that is redefining the way people experience and get around a city.
We are seeking a sharp, personable, highly-organized Operations Coordinator to support City Operations. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. This position will be tasked with assisting a small team on the ground in one of our expansion cities in Indonesia.
What you'll do:
- Move to one of the new expansion cities in Indonesia and have complete ownership of your role in a nascent organization as you and the team quickly scale Uber into a wildly successful business.
- Identify, evaluate, negotiate and manage strategic driver relationships.
- Be the voice and face of Uber. Manage in-person communications (both 1-1 and 1-many) between Uber and its driver community.
- Contribute to rapid growth. Work onsite to manage the process of on boarding new drivers and support existing partners.
- Be a process master. Constantly innovate and iterate to ensure maximum productivity in our processes.
- Analytics. Heavy analysis of driver and rider metrics to properly allocate supply, guide driver incentive programs, and ensure high-quality experiences on the Uber system.
- Strategy. Decide which projects the team should focus on and set an aggressive timeline to reach those goals
- Manage efficiency. Plan, track, order, and disburse equipment to driver partners.
- Help us scale faster. Work closely with the driver operations and logistics teams to streamline process.
Kualifikasi Minimum
- Bachelor's degree or equivalent.
- Ability to read, write, and speak fluent English and Bahasa Indonesia.
- Strong communication skills and ability to interact with internal and external partners.
- Data driven decision making mentality and sound business judgment through strong analytical thinking.
- Solid understanding of a variety of business models (we're still proving ours).
- Ability to take initiative in a constantly-changing work environment.
- Startup (all-hands-on-deck) “I bust my ass because I love it” approach.
- Superior organizational skills and great follow through on tasks.
- Be a problem solver at heart with a genuine interest in learning by doing.
- An interest in and passion for Uber.
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Supply Chain
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Central Jakarta, Central Jakarta City, Jakarta, Indonesia