Management Trainee
Uber Indonesia
- Tanah Abang, IndonesiaUOB Plaza, Jl. M.H. Thamrin No.8-10, Kb. Melati, Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, IndonesiaTanah AbangDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-01-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Support the daily operations through operational oversight and analysis
- Handle escalations of more difficult support interactions
- Manage scheduling, attendance, and general administration of Uber Experts
- Train, coach, and guide Uber Experts to drive quality and efficiency metrics
- Own facility issues such as supplies, utilities, and branding
- Improve processes on behalf of Uber Experts and partners
- Actively contribute to the Greenlight program through project work
Kualifikasi Minimum
- Must have have a Bachelor’s degree with 1-3 years of relevant experience
- Demonstrated background in solving complex customer problems
- Customer support team management experience strongly preferred
- Previous sales experience highly preferred
- A problem solver. You’re ready to tackle complex customer problems without hesitation.
- A mentor. You're able to guide and coach your team to improve performance effectively.
- Independent. You’re ready to manage a branch office while balancing multiple priorities.
- Analytical. You use metrics and data to guide and drive your decisions.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- UOB Plaza, Jl. M.H. Thamrin No.8-10, Kb. Melati, Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10230, Indonesia
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Tentang Uber Indonesia
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in hundreds of cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.