IT Training Specialist  

As a Technical Instructor:

• Delivers training courses as per assigned schedule
• Achieves the required certification levels and tracks as per the business needs
• Studies, prepares and qualifies himself for new introductions of courses, ensures practical coverage of all the course labs
• Prepares and troubleshoots issues for classroom set-up such as courseware, labs and assessment tools
• Maintain responsibility for tracking key metrics on customer satisfaction
• Prepares and provides regular reports as needed
• Responsible for knowledge transfer to the new instructors upon assignment

Learning Solutions Consultant:

Serve as an expert about the TNET Training Services, the role as pre-sales will assist the sales team in developing the business with customers.

• 2-3 years of experience in the IT field - familiarity with any of the ff technologies and disciplines:
  • Network Security
  • InfoSec
  • Cloud
  • Data Science
  • Virtualization
  • Programming Languages (Python, Object-Oriented Programming)
• Excellent Presentation Skills
• Graduate of any IT-related course, and with good academic records
• Proven customer focus, interpersonal and communications skills to ensure consistent customer satisfaction
• Able to work well in a team environment and adhere to the highest ethical standards
• Required to be a person of great passion for learning and for sharing of knowledge
• Ability to work independently and as part of a team – especially in complex and ambiguous work environments
• Able to adapt cross-functional teamwork, provide executive and customer presentations
• Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes to both local and global markets