After Sales Area Officer
Toyota Motor Philippines Corporation
- Santa Rosa, PhilippinesToyota Special Economic Zone, Santa Rosa, Calabarzon, PhilippinesSanta RosaCalabarzonPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
We are looking for motivated individuals who canbe part of our After Sales Area Operations Team that:
- Supports dealerships to continuously improve operations and achieve business targets.
- Ensure compliance to standards to achieve customer delight and improve customer retention.
The job entails but is not limited to:
- Monitoring and analysis of dealer performance based on set KPIs.
- Auditing dealership operational management.
- Reporting of monthly after-sales performance.
- Investigating Customer Service Index.
- Monitoring and implementing Dealer Business Plan.
- Certifying dealers under different business enhancement programs.
- Monitoring compliance to Safety, 5S and Body & Paint standards and requirements and periodic maintenance menu.
Kualifikasi Minimum
- Candidate must possess at least Bachelor's/College Degree in Engineering (Industrial), Engineering (Mechanical) or Business Administration / Business Management.
- Fresh graduates of Industrial or Mechanical Engineering with high interest in business development and automotive customer service are encouraged to apply.
- Good communicator, willing to travel to different sites and open to working long hours.
- Must have intermediate skills in MS Office.
- Required Skill(s): Data analysis, planning, project management, MS Office
- Preferably Less than 1 year experience specialized in Customer Service or equivalent.
Fasilitas dan Tunjangan
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Bereavement/Family Leave
- Free Lunch or Snacks
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Analyzing Data
- Project Management
- Customer Service
- Communication Skills
- Planning
Jurusan yang Diminati
- Industrial Engineering
- Mechanical Engineering
- Business Management [Business Economics]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Toyota Special Economic Zone
Tentang Toyota Motor Philippines Corporation
Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line- up of 21* Toyota models. It has 71* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.
TMP was incorporated on August 3, 1988 as a joint venture of the following business entities:
GT Capital Holdings, Inc. (51%)
Toyota Motor Corporation (34%)
Mitsui & Co., Ltd. (15%)
TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to a number of investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan and other parts of the world. The Marketing Office of TMP is located at the 28th and 31st floors, GT Tower International, Makati City.
TMP currently produces the best-selling Innova and Vios. Its existing manufacturing plant has the capacity to produce over 55,000* units per year on two-shift production operations.
TMP operates with ten (10) organizational units: Marketing, Manufacturing, Production Control & Logistics, General Administration, Comptrollership, Treasury, Purchasing, Corporate Affairs, Vehicle Logistics and Affiliate Operations Support & Audit.
The company’s regular and outsourced manpower is composed of 3,695* Team Members.
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*as of end-December 2019