Service Supervisor | Cebu  

The Service Supervisor must be a capable leader, with the ability to organize, train and supervise personnel. He must be capable of managing his service team including shop assignments, personnel and standards of performance and work output to satisfy customer's service needs.

Duties and Responsibilities:

• Supervise and control workload of service technicians.
• Schedules service work according to priority and maintains an orderly flow of work.
• Handles customer complaint to problems pertaining to service and repair work.
• Maintains in good condition all service tools and service vehicles.
• Responsible for keeping shop area clean
• Responsible for the safety of service technicians and maintaining a safe working environment in the shop area.
• Orders and maintains adequate supplies and parts for service team inventory.
• Listens to problems of service team and works out satisfactorily or brings problems to Management for possible solutions
• Helps service personnel diagnose troubles if they do not know the problem or cannot find it.
• Manage Service and Project Management Department
• Roving in Iloilo and Davao

Skills and Talents

• Requires organizational ability and systematic timing.
• Adequate knowledge of work processes and requirements for both physical labor and shop equipment.
• Must have a basic understanding of accounting systems and procedures.

• Candidate must possess at least a Bachelor's/College Degree, Engineering (Mechanical), Engineering (Others) or equivalent.
• At least 2-3 years of working experience in the related field is required for this position.
• Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Engineering - Electrical or equivalent.
• Good Communication skills. Computer Literate.
• Hardworking, has a lot of patience and has a passion for Excellence.
• 3 Full-Time position(s) available.